Full Block Management

Full block management is our core service. We take responsibility for the day-to-day running of your building and for its long-term condition. Unlike a traditional managing agent, we bring years of construction and renovation experience to the job. We understand how your building works, diagnose problems properly, choose the right independent contractor for each job, and check the work before the invoice is paid.

What's included

• A named property manager and a regular schedule of site inspections, with written reports and photographs
• Annual service charge budgets, demands, collection and credit control
• Year-end service charge accounts and reserve fund planning
• Planned and reactive maintenance, with independent contractors chosen on quality and value
• Health and safety, fire safety and building safety compliance
• Buildings insurance administration and claims handling
• Resident communication, issue tracking and annual satisfaction surveys
• Directors' meetings, AGMs and regular board reporting

Built around outcomes

We agree a small set of measures with your directors at the start: response times, works completed, compliance actions closed and resident satisfaction. We then report against them, so you can judge us on results.